> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-do-i-check-my-voicemail.md).

# How do I check my voicemail?

**You can check your Voicemails by**

* Calling your sipgate voicemail number from your VoIP Phone.
* Listen online or download voicemails from your **Event List**.
* [Secure polling](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079202): remotely from other networks by calling your sipgate phone number.
* Setting up [email notifications](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079192) containing an MP3 copy of the voicemail.

**From your Event List, click on the Voicemail row entry, where you can**

* Listen to the voicemail in your browser.
* Download the voicemail to your computer as an mp3.
* Listen to the voicemail using your VoIP phone

#### Checking Voicemail from your VoIP Phone

To check your [personal voicemail](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079082) call **55000** from your VoIP Phone. If you have both a personal and shared [Group voicemails](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204124802), each Group voicemail will have a different number. Visual MWI (Message Waiting Indicator) can also be enabled with the majority of VoIP phones.

#### Checking Voicemail from other networks

You can call your sipgate phone number from other networks to listen to your voicemails. Once you hear your voicemail greeting message, press \*\* to access your voicemail's menu. To access your voicemail from other phone networks you'll need a PIN number.

#### Setting up your PIN

* Click **Voicemail** from your User settings or Group settings
* Enter a 4 digit **PIN** and click **OK**

#### Calling without your PIN

Your PIN will not be requested when calling from phone numbers you enter here. [Listen](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204167531) to voicemails for free with your VoIP phone or online in your sipgate account.


---

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