# How do I check my voicemail?

**You can check your Voicemails by**

* Calling your sipgate voicemail number from your VoIP Phone.
* Listen online or download voicemails from your **Event List**.
* [Secure polling](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079202): remotely from other networks by calling your sipgate phone number.
* Setting up [email notifications](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079192) containing an MP3 copy of the voicemail.

**From your Event List, click on the Voicemail row entry, where you can**

* Listen to the voicemail in your browser.
* Download the voicemail to your computer as an mp3.
* Listen to the voicemail using your VoIP phone

#### Checking Voicemail from your VoIP Phone

To check your [personal voicemail](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079082) call **55000** from your VoIP Phone. If you have both a personal and shared [Group voicemails](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204124802), each Group voicemail will have a different number. Visual MWI (Message Waiting Indicator) can also be enabled with the majority of VoIP phones.

#### Checking Voicemail from other networks

You can call your sipgate phone number from other networks to listen to your voicemails. Once you hear your voicemail greeting message, press \*\* to access your voicemail's menu. To access your voicemail from other phone networks you'll need a PIN number.

#### Setting up your PIN

* Click **Voicemail** from your User settings or Group settings
* Enter a 4 digit **PIN** and click **OK**

#### Calling without your PIN

Your PIN will not be requested when calling from phone numbers you enter here. [Listen](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204167531) to voicemails for free with your VoIP phone or online in your sipgate account.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-do-i-check-my-voicemail.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
