# How can I manage and record Voicemail Greetings for my VoIP account?

#### User Voicemail

To record a voicemail greeting from your VoIP phone

* Dial 55000 to access your voicemail box settings
* Dial 2 to select the menu option: **To manage your Voicemail**
* Dial 2 to select the menu option: **Record Your Personal Outgoing Message**
* After the tone recording will start. When you've finished recording your greeting and press the **# key.**
* Follow the remaining prompts to save your new voicemail greeting

You can choose whether to use the standard greeting for missed calls or set a personalized one. If you opt for a custom greeting, you can record it directly in your account (Click2Record) or upload an MP3. To do this, go to your **Voicemail** under **Telephony**. Then click the **cogwheel** option next to **Default Announcement.**

![](/files/LnwVUdK19g2ef8o12Lnt)

The following options are available

* **Upload an mp3** - Using one of your own mp3 files. To upload an mp3 file, click on **Upload mp3** and choose an mp3 file from your hard drive.
* **Click2Record** - Click on the Click2Record button and your phone will then ring. After the announcement, you can record your voicemail greeting.
* Call your voicemail number from your VoIP Phone, select 2 to manage your voicemail options and follow the prompts.
* You can also select a standard announcement.
* Finally, click on **Save** to complete the changes.

Multiple greetings can be uploaded for later use.


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