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sipgate Help Center
  • First steps
    • circle-infosipgate general information
    • rocketQuick start and Initial Set up
    • wrenchConfiguration guides
  • Use sipgate
    • phoneTelephony
    • mobile-screensipgate app
    • users-rectangleChannels
    • voicemailVoicemail and IVR
    • listEvent List
    • screwdriver-wrenchTroubleshooting & Problem Solving
      • sipgate Softphone issues and solutions
      • Problems making and receiving calls
      • Unauthorised use of my sipgate account
      • How to fix issues like noise, echo, and poor voice quality
      • How can I troubleshoot router problems?
      • Why are Touchtones (IVR Key Presses) not recognised?
      • Registration failed at Provider/401 errors
      • What are typical errors and solutions for the sipgate Softphone?
      • How can I change my Phone's Local SIP & RTP Ports?
      • How can I solve problems with the router?
      • How do I set up port forwarding on a BT HomeHub?
      • How to fix VoIP issues on Virgin SuperHub?
  • Account Management
    • right-to-bracketLogin
    • location-dotLocations
    • hashtagManaging Phone Numbers
    • usersGroups and User
    • file-invoiceAccount Crediting & Billing Settings
    • address-bookContacts
  • Integrations and connections
    • serverUsing sipgate trunking
    • asteriskAsterisk
    • codeAPI: Functionality and Documentation
    • terminalAPI Usage
    • desktopHardware and Software
    • plugsipgate.io
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  1. Use sipgate

screwdriver-wrenchTroubleshooting & Problem Solving

sipgate Softphone issues and solutionschevron-rightProblems making and receiving callschevron-rightUnauthorised use of my sipgate accountchevron-rightHow to fix issues like noise, echo, and poor voice qualitychevron-rightHow can I troubleshoot router problems?chevron-rightWhy are Touchtones (IVR Key Presses) not recognised?chevron-rightRegistration failed at Provider/401 errorschevron-rightWhat are typical errors and solutions for the sipgate Softphone?chevron-rightHow can I change my Phone's Local SIP & RTP Ports?chevron-rightHow can I solve problems with the router?chevron-rightHow do I set up port forwarding on a BT HomeHub?chevron-rightHow to fix VoIP issues on Virgin SuperHub?chevron-right
PreviousHow do I set up Notifications for Events?chevron-leftNextsipgate Softphone issues and solutionschevron-right

Last updated 4 days ago