How do I use Do Not Disturb (DND) to mute my phones?

How to enable Do Not Disturb (DND) to mute phones and manage call forwarding in sipgate.

When DND (Do Not Disturb) is set, your phone is muted and will not will ring. Both Users and Administrators have access to this feature from within their sipgate account. Many desk phones will also have their own integrated DND or Mute button which should work too. For calls to extensions or phone numbers assigned to a User who has DND enabled, the User's Call Forwarding rules will be followed.

Setting DND in your phone/device from within your sipgate account

To set DND in your phone/device:

• Log into your account

• Choose Telephony from the navigation bar

• Click the device you want to enable DND for

• In the "Device Settings" section you'll find an on/off toggle for Do Not Disturb (DND)

As mentioned above, if your phone has a dedicated button/soft-key for DND, then it should be possible for you to use this as well.