> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-a-voip-extension.md).

# How do I set up a VoIP extension?

You can set up phones without assigning them to a specific User, and instead assign them to specific locations. Keep in mind that the VoIP extension does not have an event log. Each VoIP extension costs £ 4.95 per month.

#### How it works

In Accountmanagement, go to **Telephony,** then **Additional VoIP devices** and click the button: **+Add.**

![](/files/XNXd8Q8FalwcvDLwlOjg)

Enter any name for the extension and click **Add device**.

![](/files/ABkqP0GW5J7dqSqPtBVU)

Now, click on the new extension and go to **SIP Credentials**. Here you'll find the credentials needed to enter to an existing VoIP phone.

![](/files/t6FOglexs8TS9rK48NWO)

If the new endpoint should be reachable under a phone number, click **Add Phone Number** under Routing. This completes the VoIP extension setup.

![](/files/jWh5uYi6lAcBw8x92fnw)

#### Using as an Analog Fax or Video Phone

To use the extension as an analog fax or video phone, follow these steps:

Go to Settings and toggle the **Use as Analog Fax or Video Phone** option to **Yes**.

![](/files/x7wn6qnPvMAD6n8FPAiz)


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