> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/what-keyboard-shortcuts-can-i-use-in-the-sipgate-app.md). # What keyboard shortcuts can I use in the sipgate app? In this article, you'll find the most important shortcuts for the sipgate app. You can now customize most of the shortcuts and assign them your own key combination. ## Setting your own shortcuts You can adapt most shortcuts to suit your habits. Some shortcuts are fixed and cannot be changed – you can see which ones in the tables below in the **Customizable** column. 1. Open the **Settings**. 2. Go to the **Shortcuts** section. 3. Click the shortcut you want to change. 4. Press the desired key combination.
{% hint style="info" %} **Note:**\ When you change a shortcut, the respective default shortcut is shown as a suggestion. This way, you can return to the original assignment at any time. {% endhint %} {% hint style="warning" %} **Conflicts with other programs:** Some key combinations are already used by other programs or by the operating system. In that case, choose a different combination. Examples of possible conflicts: * MS Teams uses **Ctrl+Shift+A** to accept calls * Edge uses **Ctrl+Shift+D** to save all tabs {% endhint %} #### **General** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | ---------------------- | -------------- | ---------------------- | ------------- | --------------------- | ------------ | | Perform focused action | ENTER | ENTER | | | fixed | | Open Omnibar | ⌘+K | Ctrl+K | ⌘+⌥+K | Ctrl+Alt+K | yes | | Show/hide sidebar | ⌘+. | Ctrl+. | ⌘+⌥+. | Ctrl+Alt+. | yes | | Open settings | ⌘+, | Ctrl+, | ⌘+⌥+, | Ctrl+Alt+, | fixed | #### **Navigation** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | ------------------------------------------------- | -------------- | ---------------------- | ------------- | ----------------------- | ------------ | | Open channel/call list (per channel by index 1–9) | ⌘+1 … ⌘+9 | Ctrl+1 … Ctrl+9 | ⌘+⌥+1 … ⌘+⌥+9 | Ctrl+Alt+1 … Ctrl+Alt+9 | fixed | | Go to the next item on a page | TAB or ↓ | TAB or ↓ | | | fixed | | Go to the previous item on a page | TAB or ↑ | TAB or ↑ | | | fixed | #### **View** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | ---------------- | -------------- | ---------------------- | ------------- | --------------------- | ------------ | | Zoom in | ⌘++ | Ctrl++ | ⌘++ | Ctrl++ | fixed | | Zoom out | ⌘+− | Ctrl+− | ⌘+− | Ctrl+− | fixed | | Reset to default | ⌘+0 | Ctrl+0 | ⌘+0 | Ctrl+0 | fixed | | Reload app | ⌘+R | Ctrl+R | ⌘+R | Ctrl+R | fixed | #### **Incoming Calls** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | ------------------------------------- | -------------- | ---------------------- | ------------- | --------------------- | --------------------- | | Accept call (single key, in the app) | A | A | A | A | yes (single key only) | | Decline call (single key, in the app) | D | D | D | D | yes (single key only) | | Accept call (outside the app) | ⌘+⇧+A | Ctrl+⇧+A | – | – | yes | | Decline call (outside the app) | ⌘+⇧+D | Ctrl+⇧+D | – | – | yes | {% hint style="info" %} **Note:**\ The single keys **A** and **D** only work inside the app. To use them, enable the **Answering calls with a single key** toggle in the **Settings**. The shortcuts for accepting and declining calls outside the app are only available in the desktop version. To use them, enable the **Handle calls outside the app** toggle. {% endhint %} #### **Active Call** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | --------------------------- | -------------- | ---------------------- | ------------- | --------------------- | ------------ | | Toggle microphone | ⌘+⇧+M | Ctrl+⇧+M | ⌘+⌥+⇧+M | Ctrl+Alt+⇧+M | yes | | Show/hide dialpad | ⌘+⇧+K | Ctrl+⇧+K | ⌘+⌥+⇧+K | Ctrl+Alt+⇧+K | yes | | Start/stop recording | ⌘+⇧+P | Ctrl+⇧+P | ⌘+⌥+⇧+P | Ctrl+Alt+⇧+P | yes | | Hold/resume | ⌘+⇧+H | Ctrl+⇧+H | ⌘+⌥+⇧+H | Ctrl+Alt+⇧+H | yes | | Add participant | ⌘+⇧+A | Ctrl+⇧+A | ⌘+⌥+⇧+A | Ctrl+Alt+⇧+A | yes | | Switch between calls (swap) | ⌘+⇧+S | Ctrl+⇧+S | ⌘+⌥+⇧+S | Ctrl+Alt+⇧+S | yes | | Transfer call and hang up | ⌘+⇧+T | Ctrl+⇧+T | ⌘+⌥+⇧+T | Ctrl+Alt+⇧+T | yes | | Start three-way conference | ⌘+⇧+G | Ctrl+⇧+G | ⌘+⌥+⇧+G | Ctrl+Alt+⇧+G | yes | | End call | ⌘+⇧+D | Ctrl+⇧+D | ⌘+⌥+⇧+D | Ctrl+Alt+⇧+D | yes | | Open/close call logging | ⌘+⇧+L | Ctrl+⇧+L | ⌘+⌥+⇧+L | Ctrl+Alt+⇧+L | yes | #### **Contacts** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | --------------------------------------- | -------------- | ---------------------- | ------------- | --------------------- | ------------ | | Create contact | ⌘+N | Ctrl+N | ⌘+⌥+N | Ctrl+Alt+N | yes | | Add phone number | ⌘+⇧+N | Ctrl+⇧+N | ⌘+⌥+⇧+N | Ctrl+Alt+⇧+N | yes | | Edit contact | ⌘+E | Ctrl+E | ⌘+⌥+E | Ctrl+Alt+E | yes | | Save contact in edit mode | ENTER | ENTER | | | fixed | | Cancel contact edit mode without saving | ESC | ESC | ⌘+⌥+ESC | Ctrl+Alt+ESC | fixed | #### **Search** | Function | Shortcut macOS | Shortcut Windows/Linux | macOS Browser | Windows/Linux Browser | Customizable | | ------------------------- | -------------- | ---------------------- | ------------- | --------------------- | ------------ | | Go to the next result | TAB or ↓ | TAB or ↓ | | | fixed | | Go to the previous result | TAB or ↑ | TAB or ↑ | | | fixed | | Clear search input | ESC | ESC | ESC | ESC | fixed |