What keyboard shortcuts can I use in the sipgate app?

All keyboard shortcuts for the sipgate app at a glance – call and navigate faster. Including custom shortcuts.

In this article, you'll find the most important shortcuts for the sipgate app. You can now customize most of the shortcuts and assign them your own key combination.

Setting your own shortcuts

You can adapt most shortcuts to suit your habits. Some shortcuts are fixed and cannot be changed – you can see which ones in the tables below in the Customizable column.

1. Open the Settings.

2. Go to the Shortcuts section.

3. Click the shortcut you want to change.

4. Press the desired key combination.

Note: When you change a shortcut, the respective default shortcut is shown as a suggestion. This way, you can return to the original assignment at any time.

Conflicts with other programs: Some key combinations are already used by other programs or by the operating system. In that case, choose a different combination. Examples of possible conflicts:

• MS Teams uses Ctrl+Shift+A to accept calls

• Edge uses Ctrl+Shift+D to save all tabs

General

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Perform focused action	ENTER	ENTER			fixed
Open Omnibar	⌘+K	Ctrl+K	⌘+⌥+K	Ctrl+Alt+K	yes
Show/hide sidebar	⌘+.	Ctrl+.	⌘+⌥+.	Ctrl+Alt+.	yes
Open settings	⌘+,	Ctrl+,	⌘+⌥+,	Ctrl+Alt+,	fixed

Navigation

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Open channel/call list (per channel by index 1–9)	⌘+1 … ⌘+9	Ctrl+1 … Ctrl+9	⌘+⌥+1 … ⌘+⌥+9	Ctrl+Alt+1 … Ctrl+Alt+9	fixed
Go to the next item on a page	TAB or ↓	TAB or ↓			fixed
Go to the previous item on a page	TAB or ↑	TAB or ↑			fixed

View

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Zoom in	⌘++	Ctrl++	⌘++	Ctrl++	fixed
Zoom out	⌘+−	Ctrl+−	⌘+−	Ctrl+−	fixed
Reset to default	⌘+0	Ctrl+0	⌘+0	Ctrl+0	fixed
Reload app	⌘+R	Ctrl+R	⌘+R	Ctrl+R	fixed

Incoming Calls

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Accept call (single key, in the app)	A	A	A	A	yes (single key only)
Decline call (single key, in the app)	D	D	D	D	yes (single key only)
Accept call (outside the app)	⌘+⇧+A	Ctrl+⇧+A	–	–	yes
Decline call (outside the app)	⌘+⇧+D	Ctrl+⇧+D	–	–	yes

Note: The single keys A and D only work inside the app. To use them, enable the Answering calls with a single key toggle in the Settings.

The shortcuts for accepting and declining calls outside the app are only available in the desktop version. To use them, enable the Handle calls outside the app toggle.

Active Call

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Toggle microphone	⌘+⇧+M	Ctrl+⇧+M	⌘+⌥+⇧+M	Ctrl+Alt+⇧+M	yes
Show/hide dialpad	⌘+⇧+K	Ctrl+⇧+K	⌘+⌥+⇧+K	Ctrl+Alt+⇧+K	yes
Start/stop recording	⌘+⇧+P	Ctrl+⇧+P	⌘+⌥+⇧+P	Ctrl+Alt+⇧+P	yes
Hold/resume	⌘+⇧+H	Ctrl+⇧+H	⌘+⌥+⇧+H	Ctrl+Alt+⇧+H	yes
Add participant	⌘+⇧+A	Ctrl+⇧+A	⌘+⌥+⇧+A	Ctrl+Alt+⇧+A	yes
Switch between calls (swap)	⌘+⇧+S	Ctrl+⇧+S	⌘+⌥+⇧+S	Ctrl+Alt+⇧+S	yes
Transfer call and hang up	⌘+⇧+T	Ctrl+⇧+T	⌘+⌥+⇧+T	Ctrl+Alt+⇧+T	yes
Start three-way conference	⌘+⇧+G	Ctrl+⇧+G	⌘+⌥+⇧+G	Ctrl+Alt+⇧+G	yes
End call	⌘+⇧+D	Ctrl+⇧+D	⌘+⌥+⇧+D	Ctrl+Alt+⇧+D	yes
Open/close call logging	⌘+⇧+L	Ctrl+⇧+L	⌘+⌥+⇧+L	Ctrl+Alt+⇧+L	yes

Contacts

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Create contact	⌘+N	Ctrl+N	⌘+⌥+N	Ctrl+Alt+N	yes
Add phone number	⌘+⇧+N	Ctrl+⇧+N	⌘+⌥+⇧+N	Ctrl+Alt+⇧+N	yes
Edit contact	⌘+E	Ctrl+E	⌘+⌥+E	Ctrl+Alt+E	yes
Save contact in edit mode	ENTER	ENTER			fixed
Cancel contact edit mode without saving	ESC	ESC	⌘+⌥+ESC	Ctrl+Alt+ESC	fixed

Search

Function	Shortcut macOS	Shortcut Windows/Linux	macOS Browser	Windows/Linux Browser	Customizable
Go to the next result	TAB or ↓	TAB or ↓			fixed
Go to the previous result	TAB or ↑	TAB or ↑			fixed
Clear search input	ESC	ESC	ESC	ESC	fixed