> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-does-the-status-display-work-in-your-sipgate-app.md).

# How does the status display work in your sipgate app?

If a contact has an email address linked to a sipgate account and is marked as a favorite, you can view their status. Likewise, sipgate app users who have your email address can see your status.

**Why am I unable to see my sipgate contact's status?**

Make sure you've saved the contact with the correct email address. Additionally, the contact must be marked as a favorite.

{% hint style="warning" %}
**Tip:** How to add a contact to your favorites can be found in [this article](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/22255490940189-How-can-I-create-contacts-and-set-favorites-in-the-sipgate-app-CLINQ).
{% endhint %}


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