How can I set my sender number in the sipgate app?

How to set and change your sender number (caller ID) in the sipgate app for calls and channels.

Setting a sender number in the sipgate app

You can set a sender number in the sipgate app, which will appear on the recipient's device as the incoming caller ID. To set your individual sender number, open the sipgate app and click the gear icon in the top right corner.

Tip: If you haven't set a sender number after the latest update, you will see a pop-up notification.

Now you can choose your individual sender number.

Important: The selected sender number must be assigned to a VoIP phone, as it's currently not possible to choose a number without linking it to a phone..

You can set the sender number for each individual call. Before placing a call, you can select the desired sender number from the dropdown menu. You can also choose to hide the number for a single call.

Important: The sender number will only change within the sipgate App. In the logged-in area, you will still see the default sender number.

Sender number for Channels

Similar to the Inbox, you can also select the desired sender number for your Channels through the dropdown menu. Go to the desired Channel and click the gear icon in the right corner. In the window, choose the VoIP phone and select the desired sender number from the dropdown menu.

Important: The selected sender number must be assigned to a VoIP phone, as it's currently not possible to choose a number without a phone.

If no available phones are left, you can click Add Phone to create a new VoIP phone in your account (Appweb) and assign a sender number to the Channel.

In the final step, click Save.

You can always see and change your sender number in the right corner.