> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-create-system-logs-in-the-sipgate-app.md).

# How can I create system logs in the sipgate app?

If you encounter errors that aren't immediately explainable, we may ask you to send us the log data from your sipgate app. But where can you find the log data? It only takes a few steps.

#### On macOS

* Open the sipgate app.
* In the Apple menu bar, go to **Help → Export Logs**.
* Save the **zip file** and attach it to your email to us.

#### On Windows

* Open the sipgate app.
* In the app, click the three-dot menu "..." and select **Help → Export Logs**.
* Save the **zip file** and attach it to your email to us.

#### On Linux

* Open the sipgate app.
* In the app, go to **Help → Export Logs.**
* Save the zip file and attach it to your email to us. Alternatively, you can enter the following path in your file manager: **\~/.config/sipgate-desktop/logs.**
* Check the **main.log** and **renderer.log** files for errors, or send them directly to support.


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