> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate/channels.md).

# Channels

- [What are sipgate Channels and how do I set them up?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/what-are-sipgate-channels-and-how-do-i-set-them-up.md): Learn what sipgate Channels are and how to set them up, including routing, greetings, call queues, ringing policies, and user management.
- [What should I choose: Channels or Groups?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/what-should-i-choose-channels-or-groups.md): Compare sipgate Channels and Groups to find the best routing solution for your telephony needs, including features, statistics, and app integration.
- [Everything about the Channels Statistics Dashboard](https://teamhelp.sipgate.co.uk/use-sipgate/channels/everything-about-the-channels-statistics-dashboard.md): Learn how to use the sipgate Channels Statistics Dashboard to monitor KPIs, team and user statistics, and grant dashboard access to team members.
- [How can I export my call statistics for channels?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/how-can-i-export-my-call-statistics-for-channels.md): Learn how to export call statistics for your sipgate Channels as CSV files, including reachability data and call analysis for the last 60 days.
- [How do I set up service times (time filters), holiday, and absence profiles (date filters) in Channels?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/how-do-i-set-up-service-times-time-filters-holiday-and-absence-profiles-date-fil.md): Set up service times, holiday profiles, and absence profiles in sipgate Channels to control routing during and outside business hours.
- [Channels in the sipgate app](https://teamhelp.sipgate.co.uk/use-sipgate/channels/channels-in-the-sipgate-app.md): Learn how to use sipgate Channels in the sipgate app, including user availability, login/logout, inbox, and sender number configuration.


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