> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/use-sipgate.md).

# Use sipgate

- [Telephony](https://teamhelp.sipgate.co.uk/use-sipgate/telephony.md)
- [How can I use sipgate in combination with starlink?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-use-sipgate-in-combination-with-starlink.md): How to use sipgate VoIP telephony with Starlink internet, including tips for stable connections and bypass mode.
- [How do I select or suppress my caller ID?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-select-or-suppress-my-caller-id.md): How to select, change, or suppress your outgoing caller ID in your sipgate account settings.
- [How do I set up a central phone number?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-a-central-phone-number.md): How to set up a central phone number with groups, time profiles, and public holiday forwarding in sipgate.
- [How does HD telephony work?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-does-hd-telephony-work.md): How HD telephony works with sipgate, including requirements and codec support for high-definition voice quality.
- [How do I set up Time-Based Routing?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-time-based-routing.md): How to configure time-based routing in sipgate to adjust call availability to office hours and breaks.
- [How to set up Plug & Play (Auto-Provisioning)](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-to-set-up-plug-play-auto-provisioning.md): How to set up Plug and Play auto-provisioning for Snom D-phones using MAC addresses in sipgate.
- [How do I set up automatic area codes?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-automatic-area-codes.md): How to configure automatic area codes for local landline calls in your sipgate cloud phone system.
- [What do telephony & error codes mean?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/what-do-telephony-error-codes-mean.md): Overview of common SIP telephony and error codes and their meanings in sipgate VoIP systems.
- [How can I make calls with sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-make-calls-with-sipgate.md): Overview of ways to make calls with sipgate including Webphone, the sipgate app, and softphones.
- [How can I create and edit Telephony and Routing for a User?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-create-and-edit-telephony-and-routing-for-a-user.md): How to assign phone numbers, create VoIP devices, and configure call routing for users in sipgate.
- [How do I use Do Not Disturb (DND) to mute my phones?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-use-do-not-disturb-dnd-to-mute-my-phones.md): How to enable Do Not Disturb (DND) to mute phones and manage call forwarding in sipgate.
- [How can I send and receive SMS via sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-send-and-receive-sms-via-sipgate.md): How to send, schedule, and receive SMS messages via sipgate, including charging rates and delayed messaging.
- [What is the sipgate Webphone?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/what-is-the-sipgate-webphone.md): How to use the sipgate Webphone for browser-based VoIP calls, including features, transfers, and settings.
- [What is sipgate Call Recorder?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/what-is-sipgate-call-recorder.md): How to activate, use, and manage sipgate Call Recorder for automatic outgoing call recording.
- [How do I set up a VoIP device or softphone?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-a-voip-device-or-softphone.md): How to set up a VoIP device or softphone with sipgate using SIP credentials and configuration guides.
- [How can I set up Presence/BLF (Busy Lamp Fields)?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-set-up-presenceblf-busy-lamp-fields.md): How to set up Busy Lamp Fields (BLF) to monitor colleague call status on your VoIP phone in sipgate.
- [sipgate Softphone for Windows](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/sipgate-softphone-for-windows.md): How to install, log in, and use the sipgate Softphone for Windows, including call transfer and recording.
- [sipgate Softphone for Linux](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/sipgate-softphone-for-linux.md): How to install, log in, and use the sipgate Softphone on Linux, including features and troubleshooting.
- [How can I configure Call Forwarding Rules for Users?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-configure-call-forwarding-rules-for-users.md): How to configure call forwarding rules for users in sipgate, including conditional and time-based forwarding.
- [sipgate Softphone for macOS](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/sipgate-softphone-for-macos.md): How to install, log in, and use the sipgate Softphone on macOS, including call transfer and recording.
- [Enable Call Rate Announcement](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/enable-call-rate-announcement.md): How to enable call rate announcements in sipgate to hear applicable rates before outgoing calls.
- [How do I start Call Conferencing with sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-start-call-conferencing-with-sipgate.md): How to set up and use call conferencing with sipgate, including booking rooms and three-way calls.
- [How do I start a call from my Online Account (Click2Dial)?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-start-a-call-from-my-online-account-click2dial.md): How to use Click2Dial to start calls directly from your sipgate online account portal.
- [How can I use IVR (Interactive Voice Response) with sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-use-ivr-interactive-voice-response-with-sipgate.md): How to set up and use IVR (Interactive Voice Response) with sipgate to route inbound callers automatically.
- [What is the Presence Display (Busy Indicator)?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/what-is-the-presence-display-busy-indicator.md): How to use the Presence Display in sipgate to see which users are available or on a call.
- [How do I activate the Call Queue?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-activate-the-call-queue.md): How to activate and configure the call queue feature in sipgate for group call management.
- [Which functions are available during a call?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/which-functions-are-available-during-a-call.md): Overview of in-call functions available in sipgate, including transfer, conference, recording, and pick up.
- [What are codecs?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/what-are-codecs.md): Overview of audio codecs used in sipgate VoIP telephony, including supported codecs and data usage.
- [How can I configure Local Device/Phone Call Forwarding?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-configure-local-devicephone-call-forwarding.md): How to configure local call forwarding on VoIP phones from Snom, Yealink, Grandstream, Polycom, and Cisco.
- [Nuisance Calls and Spam-over-Internet-Telephony](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/nuisance-calls-and-spam-over-internet-telephony.md): How to deal with nuisance calls and SPIT (Spam over Internet Telephony), including blocking and TPS registration.
- [How do I set up a VoIP extension?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-do-i-set-up-a-voip-extension.md): How to set up a VoIP extension in sipgate for location-based phones without user assignment.
- [How can I block the destinations Users can call?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-block-the-destinations-users-can-call.md): How to configure call barring and block expensive or international destinations for users in sipgate.
- [How can I block unwanted calls (Blocklisting)?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-block-unwanted-calls-blocklisting.md): How to block unwanted calls using the blocklist feature in sipgate, including anonymous call rejection and SPIT blocking.
- [How can I reject calls when busy (Busy on Busy)?](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-can-i-reject-calls-when-busy-busy-on-busy.md): How to enable the Busy on Busy feature in sipgate so callers hear a busy tone when you are on a call.
- [How to upload and manage customised music on hold](https://teamhelp.sipgate.co.uk/use-sipgate/telephony/how-to-upload-and-manage-customised-music-on-hold.md): How to upload and manage custom music on hold for your sipgate account as an administrator.
- [sipgate app](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app.md)
- [What is the presence indicator?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/what-is-the-presence-indicator.md): Understanding the presence indicator in the sipgate app to see colleague availability and call status.
- [Can I retrieve my AI-generated channel data via API interface?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/can-i-retrieve-my-ai-generated-channel-data-via-api-interface.md): How to retrieve AI-generated channel data via webhook API interface in the sipgate app.
- [Using the sipgate app in a mobile browser](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/using-the-sipgate-app-in-a-mobile-browser.md): How to use the sipgate app in mobile browsers on iOS and Android, including PWA setup and troubleshooting.
- [How can I allow notifications for the sipgate browser app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-allow-notifications-for-the-sipgate-browser-app.md): How to allow browser notifications for the sipgate app in Chrome, Firefox, Safari, and Edge.
- [How do I allow microphone access for the sipgate browser app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-allow-microphone-access-for-the-sipgate-browser-app.md): How to allow microphone access for the sipgate browser app in Chrome, Firefox, Safari, and Edge.
- [How do I install the sipgate app on Windows?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-install-the-sipgate-app-on-windows.md): How to install, configure, and troubleshoot the sipgate app on Windows 10 and 11 desktops.
- [How do I install the sipgate app on MacOS?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-install-the-sipgate-app-on-macos.md): How to install, set up notifications, and uninstall the sipgate app on macOS.
- [How do I install the sipgate app on Linux?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-install-the-sipgate-app-on-linux.md): How to install and configure the sipgate app on Linux, including troubleshooting for common errors.
- [How do I set up the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-set-up-the-sipgate-app.md): How to book, download, install, and set up the sipgate app for your business telephony.
- [How do I set the sipgate app as default for calls?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-set-the-sipgate-app-as-default-for-calls.md): How to set the sipgate app as the default application for phone calls on iOS and Windows.
- [How can I set my sender number in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-set-my-sender-number-in-the-sipgate-app.md): How to set and change your sender number (caller ID) in the sipgate app for calls and channels.
- [How do I start a call in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-start-a-call-in-the-sipgate-app.md): How to make an outgoing call using the sipgate app by searching contacts or entering a phone number.
- [How do I configure User settings in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-configure-user-settings-in-the-sipgate-app.md): How to configure user settings in the sipgate app including appearance, offline behavior, and shortcuts.
- [What is the sipgate app mobile?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/what-is-the-sipgate-app-mobile.md): Overview of the sipgate mobile app for iOS and Android, including features and setup instructions.
- [sipgate app errors and solutions](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/sipgate-app-errors-and-solutions.md): Common sipgate app errors and their solutions for Windows, Linux, and Mac platforms.
- [sipgate app AI Features](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/sipgate-app-ai-features.md): Overview of Conversation Intelligence in the sipgate app – activate and use Summaries, Subjects, Smart Answers and other CI features.
- [How can I connect my CRM system with sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-connect-my-crm-system-with-sipgate.md): How to connect your CRM system with sipgate using the sipgate app Business or Premium integration.
- [How can I create system logs in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-create-system-logs-in-the-sipgate-app.md): How to export system logs from the sipgate app on macOS, Windows, and Linux for troubleshooting.
- [How does the status display work in your sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-does-the-status-display-work-in-your-sipgate-app.md): How the status display works in the sipgate app and how to view contact availability.
- [How do I set up the chrome extension in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-set-up-the-chrome-extension-in-the-sipgate-app.md): How to install and use the sipgate Chrome extension for Click-to-Dial calling from websites and CRMs.
- [Data Protection and AI Features in the sipgate app](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/data-protection-and-ai-features-in-the-sipgate-app.md): Data protection and privacy information about AI features in the sipgate app including transcription and GDPR compliance.
- [What keyboard shortcuts can I use in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/what-keyboard-shortcuts-can-i-use-in-the-sipgate-app.md): All keyboard shortcuts for the sipgate app at a glance – call and navigate faster. Including custom shortcuts.
- [Can I answer calls using the buttons on my headset with the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/can-i-answer-calls-using-the-buttons-on-my-headset-with-the-sipgate-app.md): Headset HID button compatibility with the sipgate app for answering and ending calls.
- [How do I enable microphone access on my device?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-do-i-enable-microphone-access-on-my-device.md): How to enable microphone access for the sipgate app on macOS and Windows devices.
- [Which audio settings can I adjust in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/which-audio-settings-can-i-adjust-in-the-sipgate-app.md): Audio settings available in the sipgate app including microphone, speaker, ringtone, and noise suppression options.
- [How can I forward/transfer calls with the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-forwardtransfer-calls-with-the-sipgate-app.md): How to forward, transfer, and set up three-way conference calls using the sipgate app.
- [How can I create contacts and set favorites in the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/how-can-i-create-contacts-and-set-favorites-in-the-sipgate-app.md): How to create contacts and mark favorites in the sipgate app for quick access and calling.
- [What are the IP and firewall settings for the sipgate app?](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/what-are-the-ip-and-firewall-settings-for-the-sipgate-app.md): IP addresses, ports, and firewall settings required for the sipgate app to connect and make calls.
- [Call Logging for all your devices](https://teamhelp.sipgate.co.uk/use-sipgate/sipgate-app/call-logging-for-all-your-devices.md)
- [Channels](https://teamhelp.sipgate.co.uk/use-sipgate/channels.md)
- [What are sipgate Channels and how do I set them up?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/what-are-sipgate-channels-and-how-do-i-set-them-up.md): Learn what sipgate Channels are and how to set them up, including routing, greetings, call queues, ringing policies, and user management.
- [What should I choose: Channels or Groups?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/what-should-i-choose-channels-or-groups.md): Compare sipgate Channels and Groups to find the best routing solution for your telephony needs, including features, statistics, and app integration.
- [Everything about the Channels Statistics Dashboard](https://teamhelp.sipgate.co.uk/use-sipgate/channels/everything-about-the-channels-statistics-dashboard.md): Learn how to use the sipgate Channels Statistics Dashboard to monitor KPIs, team and user statistics, and grant dashboard access to team members.
- [How can I export my call statistics for channels?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/how-can-i-export-my-call-statistics-for-channels.md): Learn how to export call statistics for your sipgate Channels as CSV files, including reachability data and call analysis for the last 60 days.
- [How do I set up service times (time filters), holiday, and absence profiles (date filters) in Channels?](https://teamhelp.sipgate.co.uk/use-sipgate/channels/how-do-i-set-up-service-times-time-filters-holiday-and-absence-profiles-date-fil.md): Set up service times, holiday profiles, and absence profiles in sipgate Channels to control routing during and outside business hours.
- [Channels in the sipgate app](https://teamhelp.sipgate.co.uk/use-sipgate/channels/channels-in-the-sipgate-app.md): Learn how to use sipgate Channels in the sipgate app, including user availability, login/logout, inbox, and sender number configuration.
- [Voicemail and IVR](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr.md)
- [How do I set up my sipgate Voicemail?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-do-i-set-up-my-sipgate-voicemail.md): Set up your sipgate Voicemail with custom greetings, notifications, PIN access, and free playback from any sipgate phone line.
- [Group or shared voicemail setup](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/group-or-shared-voicemail-setup.md): Set up group or shared voicemails in sipgate, including custom greetings, routing configuration, and announcement-only options.
- [How can I manage and record Voicemail Greetings for my VoIP account?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-can-i-manage-and-record-voicemail-greetings-for-my-voip-account.md): Manage and record voicemail greetings for your sipgate VoIP account using Click2Record, MP3 upload, or phone-based recording.
- [How do I set up notifications for Voicemails?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-do-i-set-up-notifications-for-voicemails.md): Set up email and SMS notifications for your sipgate personal or group voicemails, including MP3 attachments and Visual MWI.
- [How do I check my voicemail?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-do-i-check-my-voicemail.md): Check your sipgate voicemail via VoIP phone, Event List, online playback, remote access from other networks, and PIN setup.
- [How can I set up my IVR Menu?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-can-i-set-up-my-ivr-menu.md): Set up your sipgate IVR voice menu with multi-level routing, custom greetings via Click2Record or MP3 upload, and key press destinations.
- [How can I add business hours to my IVR-Menu?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-can-i-add-business-hours-to-my-ivr-menu.md): Add business hours to your sipgate IVR menu to automatically play announcements outside opening hours and route calls during working times.
- [How can I set up a Multi-Level-IVR?](https://teamhelp.sipgate.co.uk/use-sipgate/voicemail-and-ivr/how-can-i-set-up-a-multi-level-ivr.md): Set up a multi-level IVR in sipgate to route callers through multiple voice menus to local branches with opening hours and customer support.
- [Event List](https://teamhelp.sipgate.co.uk/use-sipgate/event-list.md)
- [What is the Event List at sipgate?](https://teamhelp.sipgate.co.uk/use-sipgate/event-list/what-is-the-event-list-at-sipgate.md): Learn about the sipgate Event List, your telephony inbox for calls, faxes, SMS, and voicemails with filtering, exporting, and batch processing.
- [What are the additional actions in sipgate’s Event List?](https://teamhelp.sipgate.co.uk/use-sipgate/event-list/what-are-the-additional-actions-in-sipgates-event-list.md): Explore additional actions in sipgate's Event List including Click2Dial, saving contacts, blocklist, notes, voicemails, recordings, SMS, and faxes.
- [How do I set up Notifications for Events?](https://teamhelp.sipgate.co.uk/use-sipgate/event-list/how-do-i-set-up-notifications-for-events.md): Set up notifications for sipgate events via email or SMS, including fax, voicemail, and call alerts, plus Slack and Microsoft Teams integration.
- [Troubleshooting & Problem Solving](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving.md)
- [sipgate Softphone issues and solutions](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/sipgate-softphone-issues-and-solutions.md): Solutions for known sipgate Softphone and Webphone issues including microphone permissions, login errors, and platform-specific troubleshooting.
- [Problems making and receiving calls](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/problems-making-and-receiving-calls.md): Troubleshooting guide for common VoIP call issues including registration failures, audio loss, and router-related problems with sipgate.
- [Unauthorised use of my sipgate account](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/unauthorised-use-of-my-sipgate-account.md): Steps to take if you suspect unauthorised access to your sipgate account, including password changes and network security review.
- [How to fix issues like noise, echo, and poor voice quality](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-to-fix-issues-like-noise-echo-and-poor-voice-quality.md): Tips for resolving VoIP voice quality issues including noise, echo, and audio problems caused by bandwidth, headsets, or settings.
- [How can I troubleshoot router problems?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-can-i-troubleshoot-router-problems.md): Guide to troubleshooting router-related VoIP issues including NAT configuration, port settings, and SIP/RTP data routing.
- [Why are Touchtones (IVR Key Presses) not recognised?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/why-are-touchtones-ivr-key-presses-not-recognised.md): How to configure DTMF touchtone settings on various VoIP phones to ensure IVR key presses are recognised with sipgate.
- [Registration failed at Provider/401 errors](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/registration-failed-at-provider401-errors.md): How to resolve SIP registration failures and 401 errors when connecting VoIP phones to your sipgate account.
- [What are typical errors and solutions for the sipgate Softphone?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/what-are-typical-errors-and-solutions-for-the-sipgate-softphone.md): Comprehensive list of known sipgate Softphone errors and solutions for macOS, Windows, Linux, and general error codes.
- [How can I change my Phone's Local SIP & RTP Ports?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-can-i-change-my-phones-local-sip-rtp-ports.md): Instructions for changing local SIP and RTP port settings on common VoIP deskphones and softphones used with sipgate.
- [How can I solve problems with the router?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-can-i-solve-problems-with-the-router.md): Troubleshooting router problems affecting VoIP calls, including NAT configuration, STUN server setup, and port forwarding guidance.
- [How do I set up port forwarding on a BT HomeHub?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-do-i-set-up-port-forwarding-on-a-bt-homehub.md): Step-by-step guide for setting up port forwarding on BT HomeHub 3, 4, or 5 to resolve VoIP registration and call issues.
- [How to fix VoIP issues on Virgin SuperHub?](https://teamhelp.sipgate.co.uk/use-sipgate/troubleshooting-problem-solving/how-to-fix-voip-issues-on-virgin-superhub.md): How to resolve VoIP call and registration issues caused by SIP ALG on Virgin SuperHub routers.