Users, Groups and Locations

Groups

• Groups - introduction and set up
• Call routing for Groups
• Group or Shared Voicemail Setup
• Setting up Call Queues

Users

• Account Administrator vs User Account Access Rights
• Overview of an Account's Current Users
• Creating a New User
• Adding VoIP Phones and External Phones to a User
• Assigning Phone or Extension Numbers to Users
• Call Forwarding Rules for Users

See all 7 articles

Locations

• Do I Have Access to Emergency Services by Dialling 999?
• How Do You Verify My 999 Emergency Address?
• Setting up Your Emergency Information
• Setting up User Locations