Telephony & Voicemail

Telephony

• G Suite Integration & Softphone for Chrome
• sipgate for Zoho CRM - Quick Set Up
• Call Conferencing with sipgate team
• IVR (Interactive Voice Response)
• Call Queues
• Presence (Busy Lampfield, BLF)

See all 20 articles

Voicemail

• Setting up a User's Voicemail
• Setting up Group or Shared Voicemails
• Voicemail Greetings
• Checking Your Voicemail
• Notifications for Voicemails
• Message Waiting Indicator (MWI)

See all 9 articles

SMS

• Sending a Text Message (SMS)
• SMS Costs
• Receiving Replies to SMS

In Call Functions: Transfer, Hold, Pick Up & Record

• In-Call Functions (Transfer, Hold, Call Recording, Pick Up)
• Transfer: How to Transfer an Active Call to Another Phone
• Conference: How to Start a Three-Way Conference Call
• Record: How to Record Parts of a Call
• Pick-Up: How to Pick up a Call Ringing on Another Phone
• Switch on Transfer: How to Switch Between Call Participants on Transfer