How to get started with sipgate – Administrator Checklist

As an administrator, you can set up sipgate in just a few steps. Here’s an overview of the first steps:

Book a Phone Number

If you’ve just created your account and are in the 30-day trial period, you’ll have access to five test numbers with the 056 area code. Afterward, you can book one or more phone numbers for your account. Want to bring existing numbers to sipgate? You can initiate a porting process. Learn everything you need to know about number porting in our article on Porting Numbers. 

Important: Before you can use a booked or test number to make calls, you must verify your location for legal reasons. You’ll receive an email with the necessary steps. If you have questions, contact us.

Add Users

Want to share sipgate with your team? Then you’ll need to add Users. Our article How do I create and manage Users? explains how to do this step by step.

Assign/Add Phone Numbers

Assigning or adding phone numbers happens on two connected levels

  • Assigning a phone number to a user.
  • The user linking the phone number to a device.
    For full details, check out our article Assigning Phone Numbers.

Add VoIP Phones, Mobile Devices, or External Phones

sipgate works seamlessly with VoIP phones. Both administrators and users can add devices. To learn how to add and configure phones in your sipgate account, refer to the article Basic User Settings.

Configure VoIP Phones

What’s the difference between adding a VoIP phone and configuring one? When you add a VoIP phone, you create a telephony endpoint in your routing—or the user’s routing—but it still needs to be connected to a desk phone, softphone, or another device to make calls. Configuring the VoIP phone connects it to the endpoint so it can be used.

Softphone

The sipgate Softphone is preconfigured with your telephony data, making it the quickest way to start your first call. Download it, log in, and start calling right away.


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