What keyboard shortcuts can I use in the sipgate app?

Complete list of keyboard shortcuts for the sipgate desktop app including call control and navigation.

In this article, you'll find the most important shortcuts for the desktop version of the sipgate app. Additionally, you can use shortcuts to accept or decline incoming calls, even if the app is not in the foreground.

You can disable the shortcuts (accepting and declining calls) when the app is not in the foreground. Go to Settings ➔ Advanced and use the toggle button for keyboard shortcuts.

General Shortcuts

Function	Shortcut macOS	Shortcut Windows/Linux
Perform focused action	ENTER	ENTER
Go to the next item on the page	TAB or ↓	TAB or ↓
Go to the previous item on the page	TAB or ↑	TAB or ↑
Open the "Home" page	⌘+1	Ctrl+1
Open the "Call List" page	⌘+2	Ctrl+2
Open the "Contacts" page	⌘+3	Ctrl+3
Open the "Statistics" page	⌘+4	Ctrl+4
Open the "Feedback" page	⌘+9	Ctrl+9
Open search on "Home"	⌘+K	Ctrl+K
Maximize/minimize the call	⌘+^	Ctrl+^
Navigate to favorites 1-10	⌘+⌥+1 to ⌘+⌥+0	Ctrl+Alt+1 to Ctrl+Alt+0
Open settings	⌘+,	Ctrl+,
Add new contact	⌘+N	Ctrl+N

Incoming Calls

Function	Shortcut macOS	Shortcut Windows/Linux
Accept incoming call when app is in foreground	ENTER	ENTER
Decline incoming call when app is in foreground	ESC	ESC
Accept incoming call when app is not in foreground	⌘+⇧+A	Ctrl+⇧+A
Decline incoming call when app is not in foreground	⌘+⇧+D	Ctrl+⇧+D

Call Control

Function	Shortcut macOS	Shortcut Windows/Linux
Open/close call logging	⌘+⇧+L	Ctrl+⇧+L
Toggle mute	⌘+⇧+M	Ctrl+⇧+M
Open/close dialpad	⌘+⇧+K	Ctrl+⇧+K
Toggle recording (only if the "Transcription" Labs feature is activated)	⌘+⇧+R	Ctrl+⇧+P
Add caller	⌘+⇧+A	Ctrl+⇧+A
Switch between two calls (swap)	⌘+⇧+S	Ctrl+⇧+S
Transfer call and hang up	⌘+⇧+T	Ctrl+⇧+T
Hold call	⌘+⇧+H	Ctrl+⇧+H
End call	⌘+⇧+D	Ctrl+⇧+D
Close call overlay after call	ESC	ESC

Contacts

Function	Shortcut macOS	Shortcut Windows/Linux
Add phone number to contact	⌘+⇧+N	Ctrl+⇧+N
Edit contact	⌘+E	Ctrl+E
Save contact in edit mode	⌘+ENTER	Ctrl+ENTER
Cancel contact edit mode without saving	ESC	ESC

Search

Function	Shortcut macOS	Shortcut Windows/Linux
Go to the next result	TAB or ↓	TAB or ↓
Go to the previous result	TAB or ↑	TAB or ↑
Clear search input	ESC	ESC

Within a Modal

Function	Shortcut macOS	Shortcut Windows/Linux
Cancel action	ESC	ESC
Confirm action	ENTER	ENTER

Disable Global Shortcuts

You can disable global shortcuts by going to sipgate App ➔ Settings ➔ Advanced ➔ Disable Shortcuts.

Note: This might be useful because:

• MS Teams uses Ctrl+Shift+A to accept calls

• Edge uses Ctrl+Shift+D to save all tabs