It's not possible to receive SMS at sipgate telephone numbers.
If you'd like your sipgate web SMS messages to be sent directly to your mobile phone via your personal mobile number, you'll need to connect your phone to sipgate via the following instructions:
- In your sipgate account, click Connections.
- Next to the row labeled "Caller ID", click the cog symbol.
- A pop up will appear where you can enter your mobile number, then click Save.
- We'll send you a text with a verification code for you to enter in this section of your account upon receipt.
Please allow 10 minutes for this change to take effect.
Note: Responses to messages you receive to your mobile will be answered via your mobile phone's number. if you'd like to reply to this message using your sipgate number, you will need to use our Web SMS service and not reply to this text via your mobile.