This article will introduce you to the basic set up of a User's VoIP phone. In a couple of minutes you should be making your first phone call with sipgate team.
Please click here to login to your sipgate team account:
Your User's online settings will be displayed. Hover your mouse's cursor over your User's VoIP-Phone and click on "SIP Credentials":
At the bottom of the pop up window, click on "Configuration instructions":
Next, select your VoIP phone from the list. If your phone isn't listed or if you don't yet have a VoIP phone, please choose the Zoiper softphone:
A personalised set up guide with images showing your SIP Credentials will open.
If Zoiper has registered online successfully, the status of your VoIP phone should update from offline to online .
To check your phone's online status, click here:
After setting up your VoIP phone, please place some free test calls to the numbers in the following Help Centre article:
Each team trial comes with one hour of test UK test calls. Place some off network test calls to a UK landline or mobile.
During your 30 day trial, you'll have three 056 UK non-geographic numbers available to help with call testing. One 056 number will be automatically assigned at account activation to the account Administrator's User.
- Remember to set up a call forward to your voicemail:
- Add another User to your sipgate team account and set up a VoIP phone with this new User:
- Try receiving a call from this new User at your own User's extension number and then transfer that call to another number:
- Click here to open your online My sipgate Inbox to review your call and voicemail records: