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Adding Phone and Extension Numbers to Groups

If you have created a Group without allocating the group a phone or extension number, you can do this at a later time by using the following instructions:

  • Click on Settings
  • In the Users & Groups tab, click Groups.
  • Select the group for which you wish to assign a phone/extension number.
  • Click on the + Phone Numbers or + Extension button:

  • A pop up box will appear which will allow you to choose the phone or extension number to assign to the User:


Important: If you select a phone number that's already assigned to a User or Group phone, the phone number will be removed from that User/Group and re-assigned.



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