Adding VoIP Phones and External Phones to a User

Note: You must be logged in as an administrator to add or remove a User's phones. 

• To add a VoIP phone and also an external phone to a user profile, please log into/select the user where you want to add a device
• Select Phones  from the navigation bar
• In the Phones column you will see some options:
  • Add new device
  • Add external Phone
• If you click the "Add new device" option, then a new device position will appear immediately directly above the "Add new device" button. By clicking on the "3 dots" on the right hand side of the new device position you will have the options to rename or delete this entry.
• If you click the "Add external phone" option, then a pop-up window will open. In this window you have the option to add a name for the external device and also the phone number of thew external device you wish to link to the account. As above, By clicking on the "3 dots" on the right hand side of the new device position you will have the options to rename or delete this entry.

If you now click on the recently added devices name in the "Phones" column, then the Phone settings column will now display the options you have available for that specific phone selection.

• Against the options in the "PHONES" category you have the following options available:
  • Caller ID
  • Emergency location
  • Automatic area code
  • Do Not Disturb
  • Tariff announcement
  • Optimised call information for single-row displays
• Against the options in the "EXTERNAL PHONES" category you have the following options available:
  
  • Caller ID
  • Do Not Disturb
  • Phone number of the external device
  • Phone number display for incoming calls