Changing a User's Email, Personal Data, and Login

Note: You must be logged in as an account administrator to change a User's personal data or login credentials. A User without administrator privileges can view, but not alter their User settings. To change a User's personal information:

• Log into your account
• Choose the correct User by clicking Telephony ➔ Users in the menu on the left.
• Select the desired User
• Under More Settings you will find the stored Information
• Click on the cogwheel next to the information you want to change
• Change the information
• Save the changes afterwards

The following information can be changed in the User Information section

• E-mail address: Change the user's e-mail address. A confirmation link will be emailed to the user at the new email address entered. 
• First and Last name: Change User's name. 
• Administrator: In a non-administrator profile, an account administrator has the option to give the user administrator rights by clicking the slide bar
• Address: Select a location for the user.

By clicking a pop-up window will appear with a drop down menu containing all the accounts locations. Choose the required location and save. Upon saving you will be returned to the normal overview page and a green bar will briefly pop up at the top of the page showing "The address has been changed".

The following information can be changed in the Account & Bills ➔ Itemized Call List settings:

• Privacy settings for billing purposes: Specify how call records are stored in your Itemised Call List.

By clicking on the cogwheel you will be offered 3 options "Complete", "Shortened" and "Do not save". The following information can be changed in the More setting section:

• Password: You can reset the user's password.

The following information can be changed in the

• Newsletter: Subscribe to sipgate's free newsletter to learn about new sipgate services by clicking the slide bar. We will keep you posted by email about new features, rates and specials.

The following feature can be changed in the Extensions section:

• Web-SMS: Choose whether or not the User can send SMS text messages from the Web interface. By clicking the slide bar you can enable/disable the feature.