Calls to Group phones numbers and Group extension numbers will ring all of the Group Members at the same time.
Below are some of the benefits of creating groups:
- It doesn’t matter where your Group members are because their phones will always be reachable at the group phone number(s)
- All members of the Group are reachable under the Group phone and extension number(s).
- Group members have shared access to the Group's voicemail and fax.
- Group calls can be routed up to 20 Group Members (Users) at the same time.
- Group Auto-Attendants can be setup to provide callers a pre-recorded greeting with information and extension options.
- As part of the Pro Package, Call Queuing can be set up with Groups.