Start a call from Your Online Account (Click2Dial)

Using Initiate Call, calls can be made from one of your connected VoIP phones or from an external device of your choice direct from the account online portal: 

• When logged into the account you will find the "Click2Dial" option at the top of the screen under Initiate Call
• Click Initiate Call
• In the new window, you can:
  • enter the number you wish to be called (call number)
  • choose from which of your devices/phones you what the call to happen from (with the device)
  • Note - The chosen device must be online/registered
• Press Call

After pressing call your chosen device/phone will then ring. When you answer your phone, the "call number" number will be rung and the call will establish as normal.

 

 

It is also possible to call a contact directly out of the contact section within your account.

To do this, click Contacts in the Navigation Bar and then choose the contact you want to call, then open the contact and click on Call button highlighted below: 

 

 

After hitting the call button it will open the "Initiate Call" window and you can then set up the call as explained in the steps above.