sipgate team & trunking Help

Voicemail Greetings

 To record a voicemail greeting from your VoIP phone:

  • Dial 55000 to access your User's voicemail box settings; 
  • Dial 2 to select the menu option: "To Manage Your Voicemail"; 
  • Dial 2 to select the menu option: "Record Your Personal Outgoing Message"; 
  • After the tone recording will start. When you've finished recording your greeting and press the "#". 
  • Follow the remaining prompts to save your new voicemail greeting. 

 To set up and manage custom voicemail greetings in your online sipgate team account settings:

  • In your team account's Settings open My settings 
  • On the left, click the Voicemail tab.
  • Click the change option next to Announcement:

 

The following options are available:

  • Upload an mp3 - Using one of your own mp3 files. To upload an mp3 file, click on Upload mp3 and choose an mp3 file from your hard drive.
  • Click2Record - Click on the Click2Record button and your phone will then ring. After the announcement, you can record your voicemail greeting.
  • Call your voicemail number from your VoIP Phone, select 2 to manage your voicemail options and follow the prompts.
  • You can also select a standard announcement.
  • Finally, click on Save to complete the changes.

 

Multiple greetings can be uploaded for later use:

 

After adding a personal voicemail greeting to a Group voicemail, you can choose to play this greeting to callers without the option of leaving a voicemail:

 

MP3 file voicemail announcements should be:

  • Less than 120 seconds
  • Smaller than 2 MB.

 

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