Setting up Group or Shared Voicemails

You can add a voicemail to a Group, as part of the Group's Voicemail, Call Forwarding and Hunting rules. The voicemail can be accessed by all members of the group.

To add a voicemail, please use the following instructions:

• Click the Account Administration button in the top right-hand corner
• Select the Groups section in the navigation bar on the left-hand side
• Select the group for which you wish to add a voicemail.
• Select Voicemail and click on the +Voicemail button 
• The voicemail will be available to use immediately and can be configured at any time.

Announcement: Add a personalised voicemail greeting.

Voicemail Notifications: The group voicemail will be listed in each group member's Voicemail tab. Users can send free notifications containing an MP3 copy of the voicemail to multiple email addresses.

PIN: To access your voicemail from other networks call your sipgate phone number and press the asterisk button twice: **

You will be asked to enter your voicemail-PIN.

• Next you'll need to choose when calls will be sent to Voicemail using the Group's Voicemail, Call Forwarding & Hunting rules.