sipgate team & trunking Help

Setting up Group or Shared Voicemails

You can add a voicemail to a Group, as part of the Group's Voicemail, Call Forwarding and Hunting rules. The voicemail can be accessed by all members of the group.

To add a voicemail, please use the following instructions:

  • In the Users & Groups tab, click Groups.
  • Select the group for which you wish to add a voicemail.
  • Select Voicemail and click on the +Voicemail button 
  • The voicemail will be available to use immediately and can be configured at any time.

Announcement: Add a personalised voicemail greeting.

Voicemail Notifications: The Group Voicemail will be listed in each Group Member's Voicemail tab. Users can send free notifications containing an MP3 copy of the voicemail to multiple email addresses.

PIN: To access your voicemail from other networks call your sipgate phone number and press the asterisk button twice: **

You will be asked to enter your Voicemail-PIN.

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