sipgate team & trunking Help

Customised Music On Hold

To upload a custom Music on Hold MP3 you must be logged into your Team account as an administrator.

Uploaded MP3 files shouldn't exceed 2MB in size.


To add custom Hold Music to your sipgate Team account:

  • In your Team account Settings --> Plans & Locations click Personalise:

  • Click Change:


  • On the next page click Upload MP3 
  • You can rename, delete or choose which Hold Music MP3 to use:




Have more questions? Submit a request