Using Groups

Calls to Group phone and extension numbers will ring all of the Group Members at the same time.

Below are some of the benefits of creating Groups:

It doesn’t matter where your Group Members are as they will always be reachable.
All members of the Group are reachable under the Group phone and extension number(s).
Group Members have shared access to the Group's voicemail and fax.
Group calls can be routed up to 20 Group Members (Users) at the same time.
Group Auto-Attendants can be set-up to provide callers a pre-recorded greeting with information and extension options.
As part of the Pro Package, Call Queuing can be set-up with Groups.