After upgrading to a monthly team plan, the first UK phone number on your account will be available for booking free of charge.
UK 01- and 02- numbers can be booked individually, in blocks of three and in blocks of ten.
UK 0845, 0870 and International phone numbers can be booked individually and are not available in blocks or ranges.
A block of three or ten numbers cannot be later subdivided into a smaller block or range. Cancelling the monthly phone number plan will cancel all numbers booked as part of a three or ten number block.
A breakdown of all the plans sipgate offers is available at the following link:
To book monthly plans, automatic account crediting must be enabled. Your account's automatic crediting values will be raised to meet the increased cost of newly booked plans.
To cancel a phone number plan:
- Go to the Account Administration section by clicking the Account Administration button
- click Plans & Pacakges
- click on the appropriate plan found at the bottom in the "My Phone Numbers" section
- On the next page click on 'Cancel telephone number plan'
A cancelled plan will be set to terminate at the end of the current month's billing period, if the cancellation has been submitted before the last day.