How can I set up User's Location?

In order to change a User's Emergency 999 Location, an Account Administrator first needs to set up the Location for the entire account:

  • Click Account Administration  Locations  + Add Location in the top right-hand corner 
  • Enter your location information on the next page and click Continue
  • A letter will be sent to this location in order for you to verify this location; once the location is verified, you can then activate the 999 Emergency Services location

Next, the location of each individual user needs to be assigned by the administrator:

  • When logged in as the correct User, click User Settings in the navigation bar
  • Click Location 
  • A pop-up will appear where you can select an emergency location from the team account's existing locations.

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