Do I have access to emergency services by dialing 999?

To contact emergency services from your sipgate account, you must configure and activate your emergency location with a valid UK address. Foreign addresses will not be accepted. sipgate will verify your address, and you'll receive an email once the service is activated (validation may take a few days). You can check the emergency status anytime in your account settings.

You can find instructions for activating your access to UK 999 emergency services from your sipgate account here.

Please be aware of the following limitations for VoIP-originated emergency calls:

• VoIP applications require a power source and enabled internet connection to make 999 calls.
• When making a VoIP originated emergency call you are required to confirm/provide your location to enable the correct emergency organisation to respond.
• The VoIP-originated emergency call may have to pass over the public internet where it will not receive the same network priority or quality assurance as to emergency call made on a mobile network or on a circuit-switched fixed line.
• Do not make any calls to test "see if it works".

sipgate team Emergency Call Regulations