General Configuration Settings for IP Deskphones and Softphones

Unfortunately, we can't provide instructions for every device or softphone available on the market.

The general settings to use with any SIP compliant VoIP phone or device are:

• Domain/Realm: sipgate basic & sipgate team accounts - sipgate.co.uk
  For sipgate trunking - sipconnect.sipgate.co.uk
• SIP Proxy: sipgate basic & sipgate team accounts - sipgate.co.uk
  For sipgate trunking - sipconnect.sipgate.co.uk
• Outbound Proxy: sipgate basic & sipgate team - sipgate.co.uk
  For sipgate trunking - sipconnect.sipgate.co.uk
• Register Expire Time: 600 Seconds
• Username: your SIP-ID
• Authorisation: your SIP-ID
• SIP-Password: your SIP Password
• DTMF Method: RFC2833
  
• STUN-Server: stun.sipgate.net
• STUN-Port: 3478

Please first test without the STUN server included in your settings.

You'll find your SIP-ID and SIP Password in your sipgate account as follows:

1. If not already in your Personal Settings, Click on Personal Settings.
2. Hover over the device icon towards the top of the main screen and click
3. In the window you will find your SIP-ID, SIP Password and the Registrar.
4. You will also find any option to take you to our set up guides
5. All will also find your SIP-ID and SIP Password at the bottom of the page.