Booking New Phone Numbers
Account administrators can purchase new phone numbers at any time in their sipgate account.
A phone number can be allocated to a User or Group. Users can choose to have a phone number ring one or all of their phones.
The first UK phone number you book will be included as part of your monthly sipgate plan without additional costs.
How to book phone numbers
- Click on Account Administration and then Phone Numbers
- Next click on the Book Phone Number tab
- Choose the number you require and complete the booking process.
Your automatic recurring crediting limit will be increased to account for the cost of your newly booked number plan.
Canceling a booked number (plan)
If you wish to cancel a number plan, please open:
Account Administration ➔ Plans & Packages and then click on the number plan you wish to cancel.
On the next page click on 'Cancel telephone number plan' you'll find at the top right of the plan header bar.
A canceled plan will be set to terminate at the end of the current billing period.