sipgate team & trunking Help


The Billing & Invoices section of a sipgate team account is only visible to account administrators.


When credit is added to your account balance, we'll send you an email notification including a copy of the Invoice with the transaction details.


You can download copies of your Invoices as PDF files from your sipgate account Settings under Billing & Invoices --> Invoices.

A list of the last three months account crediting is viewable in the Credits section of your Account Statement under Billing & Invoices.


To choose the email address that Invoice notifications will be sent to:

  • Open Settings --> Billing & Invoices --> Settings.
  • Under Billing Address click Edit 
  • Select Yes
  • Enter the email address invoices should be sent to
  • Click Save  


To choose when and how much credit should be added by automatic crediting in your account Settings under Billing & Invoices open the Settings menu.




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