Entering Your VAT Number

Prices shown on the sipgate website exclude VAT and are only applied within your account if you have provided us with a valid VAT number. Otherwise, 20% UK VAT will be included in service and call charges.

To enter your VAT number:

• Click Account Administration --> Account & Bills --> Settings.
• Under Billing Details click Edit .
  
• Please enter your VAT number without spaces and preceded by the country code e.g. for a UK VAT number please use GB123456789.
• Click on Save  

If the VAT number you've entered is accepted the status will change to active:

If your VAT number is not accepted, please check the billing address and company name registered with your VAT Number using the EU VIES database:

EU VIES VAT Database