Prices shown on the sipgate website exclude VAT and are only applied within your account if you have provided us with a valid VAT number. Otherwise, 20% UK VAT will be included in service and call charges.
To enter your VAT number:
- Click Account Administration --> Account & Bills --> Settings.
- Under Billing Details click Edit .
- Please enter your VAT number without spaces and preceded by the country code e.g. for a UK VAT number please use GB123456789.
- Click on Save
If the VAT number you've entered is accepted the status will change to active:
If your VAT number is not accepted, please check the billing address and company name registered with your VAT Number using the EU VIES database: