Entering Your VAT Number

Prices shown on the sipgate website exclude VAT and are only applied within your account if you have provided us with a valid VAT number. Otherwise, 20% UK VAT will be included in service and call charges.


To enter your VAT number:

  • Click Account Administration --> Account & Bills --> Settings.
  • Under Billing Details click Edit .
  • Please enter your VAT number without spaces and preceded by the country code e.g. for a UK VAT number please use GB123456789.
  • Click on Save  


If the VAT number you've entered is accepted the status will change to active:


If your VAT number is not accepted, please check the billing address and company name registered with your VAT Number using the EU VIES database:

EU VIES VAT Database



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