Setting up a User's Voicemail

A voicemail is generated on a User's profile automatically when their profile is created. Each voicemail must be linked to a User's Connections through the User's Voicemail, Call Forwarding & Hunting rules in order for their calls to go to voicemail.

To change your Voicemail settings and link a voicemail to a User's Connection, please use the following instructions:

• Log into your sipgate account and click Voicemail in the navigation bar on the left-hand side
  
  • In this menu, you can:
    
    • change the name of the voicemail box
    • upload or record a new voicemail greeting (Announcement) that callers will hear when they reach your voicemail
    • set up SMS notifications, or free email notifications containing an MP3 copy of the voicemail to multiple email addresses.
    • create a security PIN for the inbox
    • add phone numbers that don't require the PIN to access the inbox
    • change the timezone for your inbox
• Click the Voicemail, Call Forwarding & Hunting section
• Select the Connection for which you'd like to create voicemail, call forwarding, and hunting rules for, and then follow the instructions here: Voicemail, Call Forwarding & Hunting

PIN: To access your voicemail from other networks, call your own number and press the asterisk button twice: ** You will be asked to enter your Voicemail-PIN.