Assigning Phone and Extension Numbers to Groups

If you have created a Group without allocating the group a phone number or extension, you can do this at a later time by using the following instructions:

• go to Account Administration
• choose Groups in the navigation bar
• select the group for which you wish to assign a phone/extension number
• on the group’s page select Phone and click the + Phone Number or + Extension button
• a pop up box will appear which will allow you to choose the phone or extension number to assign to the group

Important: If you select a phone number that is already assigned to a User or Group phone, the phone number will be removed from this User/Group and re-assigned.