Admin checklist for getting started with sipgate, covering phone numbers, users, device setup, and softphone configuration.
As an admin, you can set up sipgate in just a few steps. Here's an overview of the first steps:
Book a Phone Number
As soon as you have created your account you are in the 30-day trial period and have access to five test numbers starting with the 056 area code. Afterwards, you can book one or more phone numbers for your account. Want to bring existing numbers to sipgate? You can initiate a porting process. Learn everything you need to know about number porting in our article on Porting Numbers.
Important: Before you can use a booked or test number to make calls, you must verify your location for legal reasons. You'll receive an email with the necessary steps. If you have questions, contact us.
Add Users
Want to share sipgate with your team? Then you'll need to add Users. Our article How do I create and manage Users? explains how to do this step by step.
Assign/Add Phone Numbers
Assigning or adding phone numbers happens on two connected levels
Assigning a phone number to a user.
The user linking the phone number to a device.
For full details, check out our article Assigning Phone Numbers.
Add VoIP Phones, Mobile Devices, or External Phones
sipgate works seamlessly with VoIP phones. Both admins and users can add devices. To learn how to add and configure phones in your sipgate account, refer to the article Basic User Settings.
Configure VoIP Phones
What's the difference between adding a VoIP phone and configuring one? When you add a VoIP phone, you create a telephony endpoint in your routing—or the user's routing—but it still needs to be connected to a desk phone, softphone, or another device to make calls. Configuring the VoIP phone connects it to the endpoint so it can be used.
Softphone
The sipgate App is preconfigured with your telephony data, making it the quickest way to start your first call. Download it, connect it with your user, and start calling right away.