> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/first-steps.md).

# First steps

- [sipgate general information](https://teamhelp.sipgate.co.uk/first-steps/readme.md)
- [Blogpost: The future of telephony begins now – with sipgate Neo](https://teamhelp.sipgate.co.uk/first-steps/readme/blogpost-the-future-of-telephony-begins-now-with-sipgate-neo.md): With sipgate Neo, users benefit from better voice quality, the mobile app, and new AI features. Learn about the key changes and improvements.
- [How do I get started with sipgate?](https://teamhelp.sipgate.co.uk/first-steps/readme/how-do-i-get-started-with-sipgate.md): Quick-start guide for new sipgate administrators covering free trial setup, telephony routing, voicemail, and SIP credentials.
- [What are the basic requirements for using sipgate?](https://teamhelp.sipgate.co.uk/first-steps/readme/what-are-the-basic-requirements-for-using-sipgate.md): Learn the basic requirements for using sipgate, including internet connection, VoIP devices, softphones, and firewall settings.
- [What types of VoIP phones and devices can I use?](https://teamhelp.sipgate.co.uk/first-steps/readme/what-types-of-voip-phones-and-devices-can-i-use.md): Learn about the types of VoIP phones and devices you can use with sipgate, including deskphones, ATA adaptors, DECT phones, and softphones.
- [How do I log in with my credentials?](https://teamhelp.sipgate.co.uk/first-steps/readme/how-do-i-log-in-with-my-credentials.md): Learn how to log in to your sipgate account using email, Google Social Login, or two-factor authentication, and how to reset your password.
- [What is the sipgate web app? A guide to the user interface](https://teamhelp.sipgate.co.uk/first-steps/readme/what-is-the-sipgate-web-app-a-guide-to-the-user-interface.md): Guide to the sipgate web app interface, covering Account Management and My Telephony sections for admins and users.
- [sipgate roles: Admins and Users](https://teamhelp.sipgate.co.uk/first-steps/readme/sipgate-roles-admins-and-users.md): Overview of sipgate admin and user roles, including capabilities for account management, telephony, and user permissions.
- [What are the sipgate emergency call regulations?](https://teamhelp.sipgate.co.uk/first-steps/readme/what-are-the-sipgate-emergency-call-regulations.md): sipgate emergency call regulations covering VoIP limitations, location registration requirements, and service outage considerations.
- [Quick start and Initial Set up](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up.md)
- [What is the difference between sipgate classic and sipgate neo?](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/what-is-the-difference-between-sipgate-classic-and-sipgate-neo.md): Overview of changes between sipgate classic and the new sipgate neo web interface, including channels, routing, devices, and app features.
- [Start Code for sipgate & trunking](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/start-code-for-sipgate-trunking.md): How the sipgate Start Code works for address verification and account activation for sipgate team and trunking products.
- [How do I set up a sipgate account?](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/how-do-i-set-up-a-sipgate-account.md): Step-by-step guide for setting up a sipgate account, including booking plans, phone numbers, adding users, and configuring devices.
- [How do I set up my VoIP devices, softphones and router for VoIP calls?](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/how-do-i-set-up-my-voip-devices-softphones-and-router-for-voip-calls.md): How to configure VoIP devices, softphones, and routers for sipgate, including auto-provisioning, general SIP settings, and IPv6 compatibility.
- [How to get started with sipgate – Admin Checklist](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/how-to-get-started-with-sipgate-admin-checklist.md): Admin checklist for getting started with sipgate, covering phone numbers, users, device setup, and softphone configuration.
- [How do I set up a porting? - Transferring Phone Numbers to sipgate](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/how-do-i-set-up-a-porting-transferring-phone-numbers-to-sipgate.md): How to port your existing UK geographic phone numbers to sipgate, including requirements, timelines, and supported service providers.
- [What are the basic User settings?](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/what-are-the-basic-user-settings.md): Overview of basic sipgate user settings including number assignment, device setup, VoIP configuration, and language preferences.
- [Letter of Authorisation: Porting your number to sipgate](https://teamhelp.sipgate.co.uk/first-steps/quick-start-and-initial-set-up/letter-of-authorisation-porting-your-number-to-sipgate.md): How to fill out the Letter of Authorisation (LOA) required for porting your phone number to sipgate.
- [Configuration guides](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides.md)
- [How do I configure my devices for use with sipgate?](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-do-i-configure-my-devices-for-use-with-sipgate.md): Overview of all available VoIP devices and softphones compatible with sipgate, including setup instructions and general SIP configuration settings.
- [SNOM Phone responds slowly after auto-provisioning](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/snom-phone-responds-slowly-after-auto-provisioning.md): How to fix slow Snom phone response after auto-provisioning by adjusting the contact synchronization interval.
- [How to configure signal encryption via TLS](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-to-configure-signal-encryption-via-tls.md): Guide to setting up TLS signal encryption and SRTP media encryption for sipgate VoIP devices, including known device exceptions.
- [How to configure the BLF function for Grandstream Phones](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-to-configure-the-blf-function-for-grandstream-phones.md): Step-by-step instructions for configuring the BLF (Busy Lamp Field) function on Grandstream GXP 2110, 2120, 2020, and 2124 IP phones with sipgate.
- [How to configure the BLF function with Yealink IP Phones](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-to-configure-the-blf-function-with-yealink-ip-phones.md): How to set up the BLF (Busy Lamp Field) presence function on Yealink T26P, T28P, and T46G IP phones with sipgate team.
- [How to configure the BLF with Gigaset](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-to-configure-the-blf-with-gigaset.md): How to configure the BLF (Busy Lamp Field) function on the Gigaset Maxwell 10 phone with sipgate business L or XL.
- [How to configure the BLF with Tiptel](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-to-configure-the-blf-with-tiptel.md): How to configure BLF (Busy Lamp Field) keys on Tiptel IP phones with sipgate, including prerequisites, setup steps, and status indicators.
- [How do I configure BLF with Snom IP Phones](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/how-do-i-configure-blf-with-snom-ip-phones.md): How to configure BLF (Busy Lamp Field) presence monitoring on Snom 300, 320, 360, 370, 710, 715, 720, 820, and 870 IP phones with sipgate.
- [Grandstream VoIP adapter configuration](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/grandstream-voip-adapter-configuration.md): Links to personalized VoIP configuration guides for Grandstream HandyTone adapter models including HT502, HT701, HT702, HT704, and HT812.
- [BLF with Cisco SPA525 IP Phone](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/blf-with-cisco-spa525-ip-phone.md): How to set up BLF (Busy Lamp Field) presence monitoring on the Cisco SPA525G IP phone with sipgate team.
- [Softphone Debug Logs](https://teamhelp.sipgate.co.uk/first-steps/configuration-guides/softphone-debug-logs.md): Instructions for collecting debug logs from various softphones including PhonerLite, Zoiper, Bria, X-Lite, Acrobits, and others for troubleshooting.