How to add a phone or extension number to a Group?

How to add a phone number or extension to a group in your sipgate account, including restricted extension numbers.

Note: This feature works differently in sipgate neo, so this article does not apply.

If you've created a group without assigning it a phone number or extension, you can easily add these later by following the steps below.

Go to Account Administration and choose Groups in the navigation bar.

Select the group for which you wish to assign a phone/extension number.

On the group's page select Edit under Group routing. Click the + Phone Number or + Extension button.

A pop up box will appear which will allow you to choose the phone or extension number to assign to the group.

For technical reasons, the following numbers cannot be assigned

• 110 (Police emergency - Germany)

• 111 (Emergency - New Zealand)

• 112 (Fire and rescue - Germany)

• 113-119

• 211

• 311

• 411

• 511 (USA Hotline number)

• 611

• 711 (USA long-distance service)

• 811

• 911 (Emergency - USA)

• 999 (Emergency - UK)

• 9900-9999

Important: If you select a phone number that is already assigned to a User or Group phone, the phone number will be removed from this User/Group and re-assigned.