> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-to-add-a-phone-or-extension-number-to-a-group.md).

# How to add a phone or extension number to a Group?

How to add a phone number or extension to a group in your sipgate account, including restricted extension numbers.

{% hint style="info" %}
**Note:** This feature works differently in sipgate neo, so this article does not apply.
{% endhint %}

If you've created a group without assigning it a phone number or extension, you can easily add these later by following the steps below.

Go to **Account Administration** and choose **Groups** in the navigation bar.

![](https://1449431311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FftdJXe39x3wvuZjiDFLY%2Fuploads%2Fgit-blob-8f4357699f11156a744888d74b0f547bbc2f0c91%2Fmceclip0.png?alt=media)

Select the group for which you wish to assign a phone/extension number.

![](https://1449431311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FftdJXe39x3wvuZjiDFLY%2Fuploads%2Fgit-blob-b4d0f9c64dd8d85cf7703b3532c719d3a2241c9d%2Fmceclip1.png?alt=media)

On the group's page select **Edit** under **Group routing.** Click the **+ Phone Number** or **+ Extension** button.

![](https://1449431311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FftdJXe39x3wvuZjiDFLY%2Fuploads%2Fgit-blob-44ef681703f2e6e5b822908e3d7a24b602cd733e%2Fmceclip2.png?alt=media)

A pop up box will appear which will allow you to choose the phone or extension number to assign to the group.

**For technical reasons, the following numbers cannot be assigned**

* 110 (Police emergency - Germany)
* 111 (Emergency - New Zealand)
* 112 (Fire and rescue - Germany)
* 113-119
* 211
* 311
* 411
* 511 (USA Hotline number)
* 611
* 711 (USA long-distance service)
* 811
* 911 (Emergency - USA)
* 999 (Emergency - UK)
* 9900-9999

{% hint style="info" %}
**Important:** If you select a phone number that is already assigned to a User or Group phone, the phone number will be removed from this User/Group and re-assigned.
{% endhint %}