> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/account-management/groups-and-user.md).

# Groups and User

- [How to add or remove a Group greeting](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-to-add-or-remove-a-group-greeting.md): How to add, change, or remove a group greeting in your sipgate account using standard announcements, MP3 uploads, or phone recordings.
- [What call statistics are available for Groups?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/what-call-statistics-are-available-for-groups.md): Overview of group call statistics in sipgate, including available metrics, data export, and queue monitoring features.
- [The Admin dashboard at sipgate](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/the-admin-dashboard-at-sipgate.md): Overview of the sipgate admin dashboard, including user management, channel overview, quick links, and feature navigation.
- [How do I create and manage Users](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-do-i-create-and-manage-users.md): How to create, manage, and configure user profiles in your sipgate account as an administrator.
- [How can I add multiple users to my account at once?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-can-i-add-multiple-users-to-my-account-at-once.md): How to add multiple users at once via CSV upload or directory import from Microsoft Entra ID or Google Workspace.
- [How can I create a new Group?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-can-i-create-a-new-group.md): How to create a new group in your sipgate account to enable simultaneous ringing for multiple users.
- [How to add a phone or extension number to a Group?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-to-add-a-phone-or-extension-number-to-a-group.md): How to add a phone number or extension to a group in your sipgate account, including restricted extension numbers.
- [How do I set up Call Forwarding for a Group?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-do-i-set-up-call-forwarding-for-a-group.md): How to set up call forwarding, holiday profiles, and absence routing for groups in your sipgate account.
- [Setting up Call Queues](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/setting-up-call-queues.md): How to set up call queues for groups in your sipgate account as part of the Pro Package add-on.
- [Overview of an Account's Current Users](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/overview-of-an-accounts-current-users.md): How to view an overview of all current users in your sipgate account, including their details and access levels.
- [How do I setup my account as a User?](https://teamhelp.sipgate.co.uk/account-management/groups-and-user/how-do-i-setup-my-account-as-a-user.md): Step-by-step guide for new users to set up basic telephony routing and register a VoIP device in their sipgate account.


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