> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/account-management/contacts/how-do-i-prepare-a-csv-file-for-import-on-windows.md).

# How do I prepare a .CSV File for import on Windows?

In addition to being able to create, edit, and add contacts directly in Contacts, it is also possible to import and export contacts via a .csv or .txt file. It is important to ensure these files are in the UTF-8 (Unicode) format.

To ensure your CSV file is in UTF-8 with Windows, please

1. Open your file with Notepad
2. Click on **File** **➔** **Save As**
3. Under **Encoding** please select *UTF-8*.
4. Under **Save as type** please select *Text Documents (\*.txt)*.
5. Click **Save**

![](/files/56p4wRr4rEzglRgjJJfD)