# Where can I find my SIP Credentials (SIP ID and SIP Password)?

To register a VoIP device to your sipgate account, you'll need your SIP ID and SIP Password.

Click the following link to check for a personalised set up guide for your VoIP phone, device, or app [**VoIP Phones, Devices and Software**](https://teamhelp.sipgate.co.uk/hc/en-gb/categories/200621371)

To get your personal SIP credentials as a user:

* [Login to your sipgate account](https://www.sipgate.co.uk/)
* Click **Telephony** in the left-hand navigation menu (click the three-line menu button in the top-left if on mobile)
* The top row of your telephony section will display all the device connections generated on this account at the top - click the device you'd like to have the credentials for
* An information box will pop up that contains your SIP ID and SIP password

![](/files/LQauaA38aWDfeE5QE9w4)

You can also find an overview of all your generated device connections by scrolling down on the same page:

![](/files/MlwF03vZgBTQCG5sa4Ew)

Administrators can find the above information for each user and device:

* [Login to your sipgate account](https://www.sipgate.co.uk/)
* Click the **All Users** square
* Click the user whose SIP credentials you need
* Follow the above steps for users

Need to generate a new device connection? [Here's our article on creating and editing a user's call routing](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/360019098157-Creating-and-Editing-Call-Routing-For-a-User), including generating a new device.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.