> For the complete documentation index, see [llms.txt](https://teamhelp.sipgate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://teamhelp.sipgate.co.uk/account-management/account-crediting-billing-settings/where-can-i-find-my-sip-credentials-sip-id-and-sip-password.md).

# Where can I find my SIP Credentials (SIP ID and SIP Password)?

To register a VoIP device to your sipgate account, you'll need your SIP ID and SIP Password.

Click the following link to check for a personalised set up guide for your VoIP phone, device, or app [**VoIP Phones, Devices and Software**](https://teamhelp.sipgate.co.uk/hc/en-gb/categories/200621371)

To get your personal SIP credentials as a user:

* [Login to your sipgate account](https://www.sipgate.co.uk/)
* Click **Telephony** in the left-hand navigation menu (click the three-line menu button in the top-left if on mobile)
* The top row of your telephony section will display all the device connections generated on this account at the top - click the device you'd like to have the credentials for
* An information box will pop up that contains your SIP ID and SIP password

![](/files/LQauaA38aWDfeE5QE9w4)

You can also find an overview of all your generated device connections by scrolling down on the same page:

![](/files/MlwF03vZgBTQCG5sa4Ew)

Administrators can find the above information for each user and device:

* [Login to your sipgate account](https://www.sipgate.co.uk/)
* Click the **All Users** square
* Click the user whose SIP credentials you need
* Follow the above steps for users

Need to generate a new device connection? [Here's our article on creating and editing a user's call routing](https://teamhelp.sipgate.co.uk/hc/en-gb/articles/360019098157-Creating-and-Editing-Call-Routing-For-a-User), including generating a new device.