# Itemised Call List

As an account administrator, you can access your **Itemised Call List** under **Account Administration** ➔ **Accounts & Bills** ➔ **Itemised Call List**. This provides an overview of all chargeable calls, SMS, and faxes from the last 90 days.

#### Features

* **Filters**: View records by **date, user, or event type** (calls, SMS, faxes, voicemail, external phones).
* **Export Options**: Print, download as **PDF or CSV**.
* **Exclusions**: Free calls (e.g., sipgate-to-sipgate, 0800) and flat-rate calls are **not** listed here—only in the respective user's call history.
* **Data Retention**: Due to privacy regulations, only billing-related data from the last **three months** is stored.

#### Adjusting data storage

Go to **Account Administration** ➔ **Accounts & Bills** ➔ **Settings** and edit **Save Itemised Call List** to choose between:

* **Complete** (full details),
* **Anonymised** (partial masking),
* **Deactivate** (no records saved).

{% hint style="info" %}
**Note:** The call list updates with a short delay. If new calls aren't visible immediately, wait a few minutes before refreshing the page.
{% endhint %}


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