# Entering Your VAT Number

Prices shown on the [sipgate website](http://www.live.sipgate.co.uk/team) exclude VAT and are only applied within your account if you have provided us with a valid VAT number. Otherwise, 20% UK VAT will be included in service and call charges.

To enter your VAT number:

* Click **Account Administration** ➔ **Account & Bills ➔ Settings.**
* Under **Billing Details** click **Edit** .
* Please enter your VAT number without spaces and preceded by the country code e.g. for a UK VAT number please use GB123456789.
* Click on **Save**

If the VAT number you've entered is accepted the status will change to **active.**

If your VAT number is not accepted, please check the billing address and company name registered with your VAT Number using the EU VIES database:

[EU VIES VAT Database](http://ec.europa.eu/taxation_customs/vies/)